Northville Parents Can Choose Texts, Emails for School Alerts

Northville Public Schools announced the update to the parent notification system this week.

Credit: Patch file photo
Credit: Patch file photo
The Northville Public Schools district has updated its parent notification system. 

"Based on feedback from parents, we now have expanded the notification options available," said Robert D.G. Behnke, assistant superintendent of Instructional Services, in an email to parents Wednesday. 

The district announced a new feature that allows parents to choose the number to which the alert is sent and whether the message is delivered via text message or email. 

The EduLink parent notification system currently uses the main contact information within MISTAR ParentPortal to call parents for snow day notifications, attendance calls, building updates and other messages. If parents or guardians wish to receive Edulink text messages, emails, or notifications sent to another phone, they must update their settings online.

For those who prefer to continue to have Edulink phone calls made to their main number, no action is needed. For those who do not wish to receive snow day notifications, they must email ParentPortal@northvilleschools.org with the request including their name, student name(s), and building(s). Edulink will still make contact for emergencies and other standard communications if this option is selected, according to the email. 

The email also reminded parents that the system needs to remain connected for approximately 15 seconds when receiving a call from Edulink to have the call status marked as completed; otherwise the system may call back.


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